Refund Policy

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you're not satisfied with your FORGE subscription, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your purchase, or contact our support team at info@forgedigitalstudio.dev and we'll help you.

Paddle's own Refund Policy (https://www.paddle.com/legal/refund-policy) applies to the processing of refunds.

Cancelling your subscription

You can cancel your subscription at any time from the Plan page in your studio, via the billing portal. Cancelling stops future renewals; your access continues until the end of the current paid period.

Photograph purchases

Purchases of photographs made through a photographer's gallery are between you and that photographer, who is paid directly. Refund requests for those orders should be directed to the photographer using the contact details shown in their gallery.